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MYTILINEOS GROUP
SUSTAINABILITY REPORT 2011 |111
Waste is recycled by licensed companies according to type as follows:
- Batteries (Recycling of Portable Batteries S.A. [AFIS S.A.], System for Alternative Management of Batteries S.A. [SYDESIS.A.]
- Toner cartridges, Ink Containers (Mr. Print).
- Paper (Municipality of Amaroussion)
- Light bulbs: (Appliances Recycling S.A.)
- Electrical and Electronic equipment (Appliances Recycling S.A.)
Urban waste is collected in the special recycling bins installed by each Municipality. Used mineral and wash oils are made available by the Company’s plants to
a licensed company for further treatment/recycling, and scrap quantities are sold and made available to the steel industry for recycling.
Environmental expenditures
The disposal of waste is carried out at no cost to the Company, while during 2011the cost of various activities, such as tending for gardens, trees and for the
green areas of its buildings stood at €50.555.22.
Waste quantities by disposal method
2009
2010
2011
Recycling (TON)
702.0
203.8
325.1
Landfills(TON)
1.8
1.8
2.1
Refurbishment/Reuse (PCS)
259
397
463
Market
Product Health & Safety specifications
The policy of METKA S.A. is to monitor the quality, safety and health measures and features of its projects/products throughout their lifecycles, in order to ensure
that the client’s stated requirements are met. This is carried out at appropriate stages during the implementation of the project/product and in accordance with
the respective activity schedule, as shown in the following table. The percentage of the Company’s large-scale EPC projects which follow the above procedure
and are assessed for compliance with it is 100%.
Life cycle stages in which health and safety impacts of projects/products are assessed for improvement
YES
NO
Product concept development
ν
Research & Development
ν
Certification
ν
Manufacturing and production
ν
Marketing & promotion
ν
Storage, distribution and supply
ν
Use and maintenance
ν
Rejection, reuse or recycling
ν
Client satisfaction
The policy of METKA is to continuously monitor and improve client satisfaction, incorporating the results of this procedure into its operations The practices
applied across all Company levels for assessing and managing the satisfaction of its clients were reported in detail in the Sustainability Report 2010. During
2011, these practices were enhanced with the addition of a client satisfaction survey for EPC projects, which includes individual assessments for project
elements such as technical adequacy, project quality, project management, compliance with requirements in the health & safety and environmental domains,
and equipment. The level of satisfaction for EPC projects in 2011 stood at 90%. Clients can also use the assessment form supplied to submit comments or
complaints regarding the progress of projects.
METKA S.Α.
